Here for the people in the Telford and Wrekin Borough.
Our mission is to end homelessness and empower people to rebuild their lives.
If you’re facing homelessness or worried about losing your home, we’re here to support you. By reaching out, you’ve taken the first step.
Get in touch with our team
Who can use our services?
You must have an identified housing-related support need and require extra support to maintain a tenancy and live independently.
We support people in the Telford and Wrekin Borough who are:
- Homeless or sleeping rough
- In a vulnerable or unstable housing situation
- Struggling and unsure where to turn
What services do we offer?
Connection where it’s needed with homeless outreach
Providing immediate support and advice on the streets, including essential supplies and linking into local networks to help access safe accommodation and support.
A safe place to call home with supported accommodation
Providing homely, supported accommodation that offers the stability and safety needed to focus on the next steps.
Building for the future with wider support
Working with people to build on their strengths and develop the life skills, health, and wellbeing needed to maintain an independent and fulfilling life.
Connection where it’s needed with Homeless Outreach
Providing immediate support and advice on the streets, including essential supplies and linking into local networks to help access safe accommodation and support.
A safe place to call home with Supported Accommodation
stayreferrals@staytelford.co.uk
Providing homely, supported accommodation when you need it most. Offering the stability and safety needed to enable you to focus on the next steps.
Building better and brighter futures with our Wider Support
Working with people to build on their strengths and develop the life skills, health, and wellbeing needed to maintain an independent and fulfilling life.
We’ve helped thousands of people get back on their feet, help us continue our work.
A team that truly cares
With 10% of our team having first-hand experience of the challenges people face, we bring a real understanding to everything we do. Our staff combine this personal insight with specialist expertise to deliver a range of services, from homely, supported accommodation to vital community outreach. We believe the best support is built together, so we work side-by-side with our tenants and clients to shape our services, from the first point of contact to the day someone moves into a home of their own. We work with people to overcome barriers and build the foundations for a brighter, more independent future.
Frequently asked
questions
Here are our most commonly asked questions. If you still have questions or want more information on the services we offer, do not hesitate to reach out.
What is the best way to help someone sleeping rough in the UK?
Please don’t underestimate the importance of human connection. Stopping to have a polite chat with someone on the streets, simply saying hello and offering a warm drink or a snack, could mean so much.
How do I know if I am legally homeless?
You may be legally homeless if:
- You have no legal right to live in accommodation anywhere in the world.
- You cannot get into your home, for example, because your landlord has locked you out.
- It’s not reasonable to stay in your home, for example, if you’re at risk of violence or abuse.
- You are forced to live apart from your family or the people you normally live with because there’s no suitable accommodation for you.
- You are living in very poor conditions, such as overcrowding.
I am homeless or at risk of becoming homeless in the UK. What do I do?
In England, your council must help if you’re legally homeless or will become homeless within 8 weeks. Help may include advice, emergency housing or longer-term housing. Contact your local council or check our Get Support page for more information about help in the Borough of Telford & Wrekin.