Supported Accommodation
Somewhere safe and secure for when you need it most.
A safe, secure place to call home
Our accommodation provides the safety and stability people need to find their feet. It is more than just a place to stay; it is a supportive environment where we work together to build the foundations for your future. Stay provides over 78 units of homely, supported housing across the Telford and Wrekin Borough, offering a range of settings tailored to different needs.
Who can apply?
Stay Telford’s Intensive Housing is for people with multiple disadvantages and housing needs who find it difficult to access mainstream housing and need support to manage a tenancy.
Applications for supported accommodation can be made by any supporting professional helping you, such as a healthcare professional, social worker, support worker, existing housing provider, support/recovery service assisting you.
To make an application for supported accommodation, please complete the online application. If you have any questions about referrals, please contact us. Once the application is received, your client will be contacted by telephone to arrange an appointment for an interview to progress the application (usually within 10 days).
More than just a roof over your head
We focus on who you are and what you want to achieve, rather than just the challenges you’re facing, to find you a home that fits your needs. By providing a range of safe, calm environments across the borough through our accommodation (Intensive Housing Management), we make sure you have the right fit and a steady foundation to move forward.
The next step…
After the immediate crisis of rough sleeping is over, we provide a supportive ‘middle step’. This is accommodation where we work together on a way forward that is built around your specific needs. Together, we’ll look at the causes of your homelessness and help you build a solid foundation, so you feel ready and confident to move on to independent living when the time is right.
We are here to support you
Mental health & wellbeing
We provide a calm, safe space where your mental health comes first. Whether you’re struggling with past trauma or just feeling overwhelmed, we’ll help you find the tools to manage your bad days and build on your good ones.
Recovery & moving past addiction
If you’re ready to move away from your addiction, we’re ready to work with you. We provide a supportive home where you can focus on getting healthy, learning new life skills, and starting your journey toward an addiction-free life.
Neurodiversity
We know that everyone processes the world differently. We provide calm, stable homes designed around your sensory needs, giving you a steady base to build your confidence. It’s about creating an environment where you feel comfortable and in control, helping you grow toward living independently.
Women-only accommodation
This is a safe space for women to build their confidence and focus on their future in a supportive environment.
Domestic abuse refuge
We provide a secure home where your physical and emotional safety comes first. It’s a stable space offering specialist, understanding support to help you process what has happened and find the strength to start your journey toward recovery.
Domestic abuse support
The bridge between our refuge and more settled accommodation, secure housing providing dedicated support and safety, where we work with you at your pace to ensure you feel secure as you reclaim your independence and start your future.
Complex support
Commonly, struggles overlap, so no one should feel boxed in or rushed into a route that doesn’t fit them. If you’re dealing with more than one thing at a time, we can provide you with a steady, patient space where you can build on your own strengths at your own pace to move toward the life you want to lead.
Our Partners
We work with a brilliant cohort of organisations to provide extended support to the Telford and Wrekin Borough.
Are you worried about someone
sleeping rough?
What is Intensive Housing Management?
Intensive Housing Management is our commitment to you and your stability. We provide extra support to help in all aspects of managing your home, from security of the building and extra help with claiming benefit entitlement, to keeping the property in top shape and safe for you. We handle the day-to-day running of the building to give you a firm footing as you move towards independent living.
For you, this means a safe place to call home, without the overwhelming pressure of upkeep or domestic management.
Who can use this service?
We support adults in Telford and Wrekin Borough who are:
- Homeless or vulnerably housed (for example, living in temporary accommodation, under threat of eviction or living in inadequate accommodation)
- Able to manage a home with support
- Able to make the weekly rent and/or personal contribution payments
- Do not pose a significant risk to staff or other residents
- Have a willingness to become tenancy ready and address identified support needs
You must have an identified housing-related support need and require extra support to maintain a tenancy and live independently. You must also fully engage with all support elements delivered and designed to help you reach your personal aspirations.